This position focuses on screening clients for acceptance into the MVLS program and matching them with volunteer attorneys, with a focus on assisting homeowners facing foreclosure. Please see attached for more information. 

Job Responsibilities:

• Provide intake services, primarily through phone intake, to potential MVLS clients
• Review applications received through telephone and on-line intake
• Screen applicants for income eligibility, case type and Maryland county of residence.
• Contact volunteer attorneys to place eligible client cases
• Use LegalServer database to manage documents and paperwork associated with cases, e.g., client applications, court documents, financial eligibility documents, important correspondence, invoices or requests for reimbursement.
• Develop proficiency using LegalServer database, especially with respect to client and volunteer-related data entry and document management.
• Troubleshoot client or attorney disputes and report to the Pro Bono Program Manager and Director of Program Management for resolution
• Participate in pro bono program outreach activities that may include occasional weekend and evening work
• Other administrative duties as assigned